How quickly do you respond to calls in Lake Hiawatha?+
Emergency calls jump the queue — we aim to have someone stabilizing an active leak in Lake Hiawatha the same day. Non-emergency estimate requests are typically scheduled within a day or two.
Will I get a written estimate before you begin?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
Are you licensed and insured to work in Lake Hiawatha, NJ?+
We hold an active NJ contractor license and full insurance coverage, and we'll provide proof of both on request — most Lake Hiawatha customers ask, and we expect that.
Do you offer 24/7 emergency roof repair?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away — we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Will you work directly with my insurance company?+
We regularly coordinate directly with insurance adjusters across Lake Hiawatha, NJ and provide the photo documentation and scope reports they need to process claims efficiently.
How many days will a reroof take at my Lake Hiawatha home?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
Do you install metal roofing or just shingles?+
Our Lake Hiawatha crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems — we'll help you choose based on budget, home style, and how long you plan to stay in the house.
What kind of warranty comes with a new roof?+
Every Roof Installation job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Can you inspect my roof before I buy or sell a home in Lake Hiawatha?+
Yes, we perform pre-purchase and pre-listing inspections throughout Lake Hiawatha with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Do you serve areas outside Lake Hiawatha too?+
We serve Lake Hiawatha and the surrounding communities throughout Lake Hiawatha, NJ — see the coverage section below for the specific zip codes and nearby cities we handle regularly.
